FORMS and DOCUMENTS
We have placed copies of some of our more important documents covering "How to ..." or "How Much Is ...", in PDF form below. Be sure to scroll all the way down to the bottom if you are looking for our current Price List. This document is only available to current customers and requires that you get this quarter's password to open it. If you still have questions after reviewing any of the documents below, please feel free to contact us either through the email utility within this site or by phone at 800-881-5191. Our customer service staff is ready to help in any way they can. If you have an extra 1-1/2 minutes you might take a quick look at the video on our What's New page.
Info #1) Best Practices: we strongly recommend a quick review of this information before placing your first order. This compendium of tips and tricks will help you avoid problems and get the most out of working with fabrics and liners. You can spend $175 to attend a workshop or seminar that doesn't cover half this much useful info, or you can receive it here, free of charge, and find something else to spend your money on.
/Documents/Best Practices.pdf
Info #2) Covering Continuous Covered Liners: creating a seamless liner is not that difficult with our step-by-step instructions. If you have never covered a liner yourself, call us and ask for Scott or Dawn. One of us would be happy to walk you through the process over the phone and answer any questions you may have. Remember, we can send you the parts to create continuos-covered liners yourself or we can provide you with the finished product ready to put your frame around.
Continuous-Covered Liners
4) Ordering Length Liners: just like it sounds, basic information to help you put together an order for length liner. Includes a calculator that will help you to fill one of our shipping boxes with any mix of profiles.
/Documents/Ordering Length Liner.pdf
/Documents/Raphael's Box Quantities.pdf
5) Miracle Muck FAQ: answers the many questions about how to use this "Miracle" product. If you haven't tried our top selling multi-purpose framing adhesive yet, we'd be happy to include a free sample pint of Miracle Muck along with your next order.
Miracle Muck Frequently Asked Questions
6) The Money Basics: print, complete and return either one of these forms to apply for an open account with Raphael's or to give us permission to charge your credit card when an order ships. Raphael's sells wholesale to the trade ONLY! If your company is located in the state of California, we must have a completed resale certificate on file before we can process any orders.
Interactive Resale Form_pub_0001.pdf
Interactive Credit App Form_pub_0001.pdf
Interactive Credit Card Form_pub_0001.pdf
7) Ordering Forms: These forms have been designed to assist you with the ordering process and can be printed out for use in faxing us your order.
You may open and fill out these interactive forms through Adobe and send by clicking on the email button on the first page. You can also fill out the forms using Adobe and then print them or print and fill them out manually.
Once they have been printed, they can then faxed to 888-229-5191 or scanned and e-mailed to help@raphaels.net
They include a general order form:
Interactive Standard Order Form_pub_0001.pdf
A form for ordering Custom Wrapped Mats and Panels:
Panel and Mat Order Form_pub_0001.pdf
8) Our Profile Drawings: These pages include drawings all of our Liner and Stretcher Bar Profiles including the NEW Ultralight LDF profiles. Please refer to the Panel Edge Detail sheet to see the various standard edges we produce on the custom made panels.
Basswood Profiles July 2011.pdf
Ultralight LDF Profiles July 2011.pdf
Panel Edge Detail Flier .pdf
9) Our Latest PRICE LIST (all 40 + pages): If you are a current customer you can call us to receive the password that will allow you to download this file. We sell our products only wholesale "to the trade".
Jan 2012 Wholesale Price List.pdf
10) Our most recent cumulative Discontinued List (Aug 2011) Don't be concerned when you see the size of this list as it contains ALL of the Fabrics discontinued over the past 10 years. The ones we have phased out within the past 12 months are the ones whose numbers are highlighted in gray. Also keep in mind that because of the way we dedicate rolls of fabric for use in making Liners, it is often the case that we can produce Liners with a given Fabric long after we show no yardage available.
May 2011 Discontinued List.pdf